How to Choose a Security Company in Brighton & Hove | 247 Security Solutions

How to Choose a Security Company in Brighton and Hove

Brighton and Hove has no shortage of businesses offering security services. Choosing the wrong one — whether because of unlicensed staff, inadequate insurance, or a provider who relies on agency staff — can expose your business to serious legal, financial, and reputational risk.

Step 1: Verify SIA Licensing

Under the Private Security Industry Act 2001, any individual working as a security officer, door supervisor, or close protection operative in a public-facing role must hold a current SIA licence. Ask any provider to supply licence numbers for officers they would deploy to your site, and verify them through the SIA public register at sia.homeoffice.gov.uk. The SIA licence confirms the officer has passed a criminal record check and completed approved training. It does not tell you whether the company has adequate insurance, management, or reporting standards — those require separate verification.

Step 2: Check Accreditations and Insurance

Beyond the SIA licence, professional security companies hold additional accreditations: Safe Contractor Approved (confirms health and safety compliance, GDPR compliance, and quality management), ISO 9001:2015 (Quality Management System certification — independently audited), ISO 45001 (Occupational Health and Safety), and ICO Registered (required for any business processing personal data, relevant to CCTV monitoring and incident reporting). Ask for confirmation of public liability and employers' liability cover. 247 Security Solutions carries public liability insurance of up to £5 million and employers' liability insurance of up to £10 million.

Step 3: Ask Whether Officers Are Direct Employees or Subcontractors

A security company that relies on agency staff or subcontractors has less control over who turns up to your site, how they are briefed, and what standard they operate to. A company that employs its officers directly controls the hiring, vetting, training, briefing, and performance of every person deployed to your account. At 247 Security Solutions, all officers are direct employees.

Step 4: Assess Experience in Your Sector and Area

Brighton and Hove is a distinctive operating environment. A security provider who knows the city and has operated in it for years brings contextual knowledge that a provider new to the area cannot match. 247 Security Solutions is headquartered in Brighton and has operated in the city and surrounding Sussex area for more than 10 years, securing more than 300 events.

Step 5: Evaluate Reporting and Communication Standards

A professional security company should provide written documentation of every shift — a record of every officer who attended, their shift times and deployment position, an incident report for every event during the shift, and photographs where relevant. At 247 Security Solutions, all officers use a digital reporting platform.

Step 6: Get a Written Proposal

Before committing to any security provider, request a written proposal clearly setting out the service to be provided, the number and category of officers, shift times, reporting arrangements, pricing, and the notice period and terms for adjusting or ending the arrangement.

Choose 247 Security Solutions in Brighton and Hove

247 Security Solutions is Brighton-headquartered and provides the full range of SIA-licensed security services across Brighton, Hove, and Sussex. All officers are direct employees, SIA-licensed, Enhanced DBS-checked, and First Aid qualified. We hold ISO 9001:2015, ISO 45001, Safe Contractor, ICO, and CPD accreditations, and carry public liability insurance of up to £5 million.

Call: 0800 0016 247 | Email: admin@247securitysolution.co.uk | Book online: https://www.247securitysolution.co.uk/